Spectator FAQs

 

Are kids free?

Yes, kids 12 years and under are free of charge.

When purchasing your ticket Select an adult, concession or family ticket to unlock a free kids ticket (12 and under).

Please note: Maximum of 4 free kids tickets per 1 adult, concession or family ticket.

I haven't received my E-tickets. What should I do?

If you haven't received your E-tickets via email within half an hour, please check to see if your mailbox is full or if the email is in your spam folder.

You can also check that your email address is entered correctly in your Members Area, by clicking the "My Details" button in the Members Area sub-menu. Alternatively, you can contact us and we will be able to help you work out why you didn’t receive your tickets and assist in ensuring you receive these as soon as possible.

Please note: You can also download your E-tickets from your Members Area by going to "My Orders" and then click the "View Order Details" link.

 

How do I download my E-tickets?

General Admission E-tickets are available to download from the Members Area. Your tickets will be stored and remain safe and secure for the life of the ticket, and therefore there is no rush to download.

To download your tickets, login to the Members Area, click on “My Orders” in the Members Area sidebar, and then click the “View Order Details” link. From this page you can choose to download or email your E-tickets.

 

How do I print my E-tickets?

You can print your E-tickets on your home printer in black and white or colour, on standard A4 paper.

Please ensure that the barcode has printed correctly, otherwise your ticket might not scan at the gate.

Once printed, please read the Terms and Conditions.

How do I use my E-ticket to gain entry to the event?

On the day of the event simply take your E-ticket/s with you as you would for any ticketed event. Please present your E-ticket at the entry gate either on your phone screen or as a printed copy. The name on your E-ticket must match the name on your ID.

 

Can I camp at the event?

We are currently finalising arrangements for the new tent city locations and packages available for both entrants and spectators.  If you had previously reserved a site, you will be refunded and provided first opportunity to re-book once the new sites are available. We look forward to welcoming you to Rockhampton. 

What else can I do while in Rockhampton?

Rockhampton has a lot to offer! Check out the Explore Rockhampton website or My Rockhampton Facebook page for more details. 

I'm a spectator, where can I park?

There will be ample parking in and around the event precincts. More information will be communicated closer to the event.

Will there be shuttle buses?

Yes, there will be shuttle buses between each of the event precincts.

Keep an eye on the website for more details.